A Message from ACC’s IT Team
Did you know that students have their own technology support structure through Student Technology Support and the Student Help Desk? At this time, the Faculty/Staff Help Desk is not equipped to handle student issues, so all support requests need to be made through the following approved methods.
Student Support Web Page: Student Support | Austin Community College District
The Student Affairs Help Desk can assist with questions you have about becoming an ACC student, applying, transcripts, financial aid, ACCmail, ACCeID, Financial Aid, general advising, cashiers, and more.
- Email: helpdesk@austincc.edu
- Submit a help request form
- Information & Live Chat is available via austincc.edu/help
- Call: 512-223-4636
The Student Technology Services (STS) team is dedicated to facilitating access to technology devices and equipment for student use and providing support to students on using academic technologies.
- To request Student Technology: Click Here.
- Help & Support: Please contact the Student Help Desk at 512-223-4636 and select option 8.
To learn more visit Student Technology Services.
Original source can be found here.


